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Shauna Hatch

Why Are Appraisers So Happy With Their Jobs?

April 15, 2021 by Shauna Hatch Leave a Comment

An appraiser standing in front of a home.

Who’s happy at their job?

Real estate appraisers are!

Appraisers have higher-than-usual job satisfaction. With an impressive job satisfaction rating of 79.4 percent, real estate appraisers in the United States are generally much happier at their jobs than other Americans are. It’s a sad truth, but only a pitiful 54 percent of American workers report that they are satisfied with their jobs! That’s a pretty disheartening reality.

Why are appraisers so happy with their jobs? According to McKissock, the top five reasons appraisers are satisfied with their jobs are:

  • Flexible schedule
  • Healthy work-life balance
  • Respectable income
  • Challenging work
  • Diverse work opportunities

What makes real estate appraising so enjoyable? What exactly do real estate appraisers do?

I asked several appraisers about their routines for a typical day. When I got the results and looked through them, it was clear that there is no “typical day”. Their answers varied, sometimes significantly. So rather than summarize a typical day for all appraisers, I’m going to report some of the responses I got. After all, the results show the reasons why appraiser love their jobs! An appraiser’s day clearly demonstrates the flexibility of real estate appraising. And flexibility is one of the top reasons that appraisers love their jobs!

Starting The Day

Man lying in bed with hand on an alarm clock.
Starting the day late or early?

Every appraiser sets up their own agenda. Appraisers who work in small offices or for themselves tend to have more flexibility with their schedule versus appraisers who work for large offices.

The appraisers that I interviewed reported a variety of times that they started their day. One appraiser said that he wakes up between 2 a.m. and 3 a.m.! Most of the other appraisers got up between 5 a.m. to 7 a.m.

Some appraisers get right to work, often within 30 minutes of getting out of bed. Others take some time for themselves. Some have developed morning routines to help them function with better mental, spiritual, and physical health. One such appraiser described his morning routine:

I’m religious, so I read the scriptures for a few minutes each morning.  I then head downstairs to my home gym to exercise for 30-45 minutes (if I slept well).  I find a routine of spiritual and physical exercise helps me feel more fulfilled and sets the right tone for the day (He who wins the morning, wins the day).  I then have a nutritional breakfast with my family. I usually prepare this meal, which consists of either oatmeal and a toasted peanut butter and honey sandwich or an egg dish for protein.

Gentry

Inspections

Appraising a Home
Inspections take up a chunk of each day.

After getting started for the day, the appraisers reported starting their workday anywhere from 3 a.m. to 9 a.m.

Paperwork made up the first hours of the day for the early risers since no homeowner is going to let an appraiser in for an inspection in the middle of the night!

Inspections often started the workday for our later risers. The variety in the scheduling is another example of the flexibility appraisers have. They can easily adapt their schedule to fit their work-order preferences.

As for how long it takes them to appraise, the amount of time it takes to inspect a home varies. Some appraisers reported that it takes half an hour to an hour to inspect one property; others reported that it takes them an average of two hours per property. That’s a big range, likely caused by the type of properties the appraisers focused on (that would be another interesting blog post!) and possibly by their thoroughness as well.

Some appraisers schedule appraisals every day, while others have inspection-only days and office-only days. For appraisers who inspect and do paperwork on the same day, they fit in some inspections then return to their office to work on the reports. Sometimes they inspect properties in the morning then do reports and finish up with more inspections in the afternoon. Again, part of the appeal of being a real estate appraiser is the flexibility! (I might say that a LOT in this post!)

Paperwork and Phone Calls

A stack of paperwork
Paperwork, and so much of it!

Paperwork, the bane of many workers, is an integral part of real estate appraisers’ work! Seasoned appraisers reported that they spend about 2 to 3 hours on each report. Less experienced appraisers noted they spend about 4 hours of paperwork per report. (This is the perfect time to mention DataMaster! We save you time on your assignments, up to an hour or more! Call us at 801.657.5769.)

Responses about time on the phone ranged from about half an hour to 2-3 hours per day. One appraiser specified that appraisal issues took up about an hour, and industry issues another 1 to 2 hours. The role of assistants is significant here, one appraiser stated:

My office assistant does the scheduling and file set up for me. As a results, my phone time is drastically cut so I’m only on the phone for maybe 30 minutes a day on average.

Gentry

Time To Eat!

Time for lunch!
Time for lunch on the go!

So, they’re busy, running to inspections and working on paperwork. Do appraisers have time to eat? The majority of appraisers that I interviewed said that if they ate lunch, it was “on the run.” Jared reported that his lunch was often “not healthy, usually I take a sandwich with me on the road; I eat a lot of sunflower seeds.” One appraiser did a little better with trail mix and a protein bar but said lunch was “extremely short.”

Calling It A Day

It can be hard to call it a day when you work from home. It can also be hard to call it a day when you’re very busy, which most appraisers are (hey, this is 2021!). Most appraisers reported that they were done around 5 p.m. to 6 p.m. but often fit in paperwork later in the evening or on Saturdays. One appraiser, the one who gets up between 2 a.m. and 3 p.m., said that his day ends at 8 p.m. to 9 p.m., and he’s in bed by 10:30 p.m., only to get up 4 hours later! Now that’s a long work week!

The Hardest Part About Appraising

Dog biting a shoe.
Don’t Worry! He Won’t Bite!

The hardest part about appraising is another subject that could be a whole other blog post! But let’s keep it short. The top reported difficulty was dealing with people. One appraiser said that he dislikes:

Trying to figure out why people do things and what their motivations might be in order to determine a market value.

Keven

Another appraiser reported:

I have a distaste for arguing with homeowners/realtors about value. I’m non-confrontations so contention gives me anxiety.

Anonymous

Another downside to appraising? Dealing with animals! One appraiser reported that he’d been bitten by dogs six times over the past 25+ years! “Don’t worry, he won’t bite!” just doesn’t cut it! (Put your dogs away BEFORE the appraiser arrives!)

Retiring

An odler couple standing on a mountain.
Started as an appraiser, retired as an appraiser!

We’ve established that appraisers can set their hours, take on as much or as little work as they’d like (the long workday versus the shorter workday) and that they often work from home. If they’re so content with their jobs, does that mean that they stick with their careers longer?

It would appear so! The average appraiser is 50 years old! More than half of appraisers have over 20 years of experience and are nearing retirement age! Longevity is a good indication of job satisfaction. The challenge is bringing in younger appraisers and educating them about the flexibility that appraisers have, the healthy life-work balance, the respectable income, the challenging work, and the diverse work opportunities!

Conclusion

Real estate appraising is a challenging yet flexible, esteemed career. Taking a peek into an average day for an appraiser shows that average days can vary according to the appraiser! A typical day for one is not necessarily a typical day for another! And that’s what makes it so appealing!

As one of the highest-rated careers for job satisfaction, real estate appraising is a job worth looking into.

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Filed Under: Appraisal Business, General News, News, Uncategorized

What Is A Home Appraisal?

April 6, 2021 by Shauna Hatch Leave a Comment

Appraising a Home
What is an home appraisal?

Why Didn’t My Home Appraise Higher?

Confused Man
Appraisals can be confusing.

A friend (I’ll call him Art) recently had his home appraised. When the appraisal came back, he was shocked to see that his home appraised for less than two homes nearby that had recently sold. Art’s home has an upgraded kitchen and newer carpet. His home is more aesthetically pleasing than the other two homes. His yard is landscaped and far more beautiful than the comparable homes’ yards.

Art knew how much those other homes sold for. Because of that, he didn’t understand why his home didn’t appraise for higher than his neighbors’ homes.

The market was hot and homes were selling for $10 to $20 thousand more than the asking price. Home values were skyrocketing and rising weekly.

In Art’s eyes, the valuation of his home wasn’t keeping up with the current market’s trajectory. However, he was refinancing and wasn’t worried about getting the max appraisal, so Art didn’t question the results. But still, he was baffled.

I Just Don’t Get It!

Many people don’t understand home appraisals and how appraisers are legally bound to operate. Appraising is an often misunderstood part of the refinance and mortgage process. If you’re an appraiser and you’re reading this, you already know the details. But do your customers understand how an appraisal works? This is a good opportunity to educate them! Share this article with them and chat about the appraisal process. The better the appraisal process is understood, the less customers will question the results!

Let’s explore how appraisals work!

What Is An Appraisal?

What is an appraisal
What is an appraisal?

An appraisal is an unbiased valuation of the fair market value of a home. An important key for buyers to keep in mind, appraisals are for the benefit of the lender, not just for the the buyer! Lenders make sure that they are lending the right amount of money for a home. If a buyer defaults on the loan, the lender wants to be able to recoup the cost of the home.

A lender protects themselves by ordering an appraisal. The appraisal alerts the lender as to the value of the home. So if the home is worth less than the buyer wants to borrow, the lender will reject the loan.

Appraisals are for the benefit of the buyer too. An appraisal confirms a home’s value. While a low appraisal gives the buyer the opportunity to renegotiate the sale, a high appraisal gives the buyer equity at closing!

What is an Appraiser?

Appraisers are highly educated and well-trained. They must keep up with yearly concurrent education requirements. Appraisers are also licensed and certified. In addition, according to federal regulations, they must be impartial and have no direct or indirect interest in the transaction. Therefore, if an appraiser steps beyond these requirements, they can can face severe consequences.

Appraisers are monitored by state boards. They are also monitored by Government Sponsored Entities (GSEs) Fannie Mae and Freddie Mac. So, rest assured, your appraiser is impartial and thorough. If he isn’t, he will face consequences which affect his reputation, income, and even his career!

Valuing a Home

Bright neighborhood street

The value of a home is created using several components:

  • Recent sales from similar properties ( “comparables” or “comps”) or price of materials
  • Current condition of the property
  • Square footage (GLA)
  • Age
  • Number of bedrooms and bathrooms
  • Lot size
  • View
  • Location of the property
  • Current market trends
  • And more!

The Appraisal Report

An appraiser researches available public information online and does a physical inspection of the home. Then, using this information, their training, and oftentimes a quality appraisal data management software (such as DataMaster), the appraiser creates a report. The report includes:

  • Exterior sketch of the building
  • Explanation of how the square footage was calculated
  • Street map which includes the property and comps
  • Photographs of the home’s front, back, and border street
  • Exterior front photographs of each comp
  • Market sales data
  • Public land records
  • Analysis of “highest and best use” of the property
  • And other applicable information

How Does the Appraiser Determine Value?

Keven Ewell
Keven Ewell appraises in Utah

Keven Ewell, Utah Appraisal Board member, appraisal business owner, and DataMaster appraiser, explains that a home’s value is based:

“On the most recent closed sales rather than on historical sales or pending sales; the appraised value versus the sales price. We must look back to find out what the home is worth. We must look at the market analysis and where we are coming from.

Keven also shared the factors that he considers in determining the market value as a home.

Keven explained,

It is the most probable price which a property would be in a competitive and open market under all conditions requisite to a fair sale, the buyer and seller, each acting prudently, knowledgeable and assuming the prices are not affected by undue stimuli.

Furthermore, Keven shared the conditions requisite to a fair sale:

  • Buyer and Seller are typically motivated
  • Both parties are well-informed and well-advised, and each act in what he or she considers their own best interest
  • A reasonable time is allowed for exposure in the open market
  • Payment is made in terms of cash in U.S. dollars or in terms of financial arrangements comparable to cash
  • Price represents the normal consideration for the property sold unaffected by special or creative financing or sales concessions

Conclusion

Home appraisals are more complicated than most home buyers realize. Once a buyer understands the appraisal process and the legal restraints that an appraiser must operate under, it’s less likely that they will be upset by the appraisal results.

Happy appraising!

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Filed Under: Appraisal Business, Just Food

Revisiting Advisory Opinion 16

March 17, 2021 by Shauna Hatch Leave a Comment

Agent holding a house in her hands
Real estate transactions should be bias-free.

As most appraisers know, the Appraisal Foundation issued an exposure draft of a complete revision of Advisory Opinion 16 on March 1st. With two weeks to go until the deadline for comment submissions, we urge all appraisers to make their voice heard.

Advisory Opinion 16

Advisory Opinion 16 made its debut in USPAP’s 1997 edition. This Opinion addresses Fair Housing Laws: Avoiding Bias in Real Property Appraisal and Appraisal Review Development Reporting.

Until the last year or two, the wording of this Advisory Opinion seemed sufficient to satisfy any of the needs of appraisers to avoid the appearance of bias in their appraisals. What changed?

Why Change Advisory Opinion 16?

For 24 years Advisory Opinion 16 had very little change. In the last couple of years though, whistleblowers and subsequent national media attention of racial bias by appraisers hurtled the appraisal industry towards an overhaul. This increased public attention culminated in 2020-2021. Because of the public outcry over perceived racial prejudice by appraisers, government and appraiser leadership prepared to take action.

Bias Study

In an effort to determine if these accusations were valid, the American Enterprise Institute (AEI) conducted a study, published on January 4, 2021. The results of the study showed “that knowing the race of the applicant results in racial bias by appraisers on refinance loans is uncommon and not systemic. This same analysis supports the conclusion that unintentional bias based on race is also uncommon and not systemic.”

Enacting Change

While widespread appraisal bias is unproven, the reported instances of racial discrimination were enough to begin the process of enacting change. Some governmental agencies have begun legislating and enacting significant changes. Effective March 17, 2021, new regulations enacted by Governor Andrew M. Cuomo, take effect in New York State. These regulations are aimed at alerting appraisers to unintentional biases they might hold. These reforms also aim to eliminate explicit biases among appraisers.

Appraisers in New York State will be required to “successfully complete an approved course of study in Fair Housing and Fair Lending, every two years, or its equivalent, as required in subdivisions (b) or (c) of this section, in order to renew their licenses or certifications.”

The Appraisal Foundation has heeded accusations of bias. The Foundation is doing its part to remedy the problem. By highlighting the need for appraisers to thoroughly explain conclusions in unbiased language, the Appraisal Foundation intends to enable appraisers to easily defend themselves against bias. Eliminating any form of bias, be it racial or social class bias, is the end goal for all parties involved.

The Exposure Draft

If you haven’t read the exposure draft yet, or need to brush-up on it before responding to it, you can read it here: https://appraisalfoundation.sharefile.com/share/view/s12efb05f8a534a43bdefa74068a85836

Key Takeaways

GSEs Versus The Appraisal Foundation

GSEs are trending towards turning reports into checklists. On the other hand, in Advisory Opinion 16, The Appraisal Foundation encourages lengthy and detailed explanations. The two appraisal behemoths contradict each other. Do appraisers need a checklist? Do appraisers need a vocabulary list of approved and banned words? Unfortunately, this is not an opportunity to address the overhauls that the GSEs are poised to implement. However, this is an opportunity to address the opinions of the Appraisal Foundation.

Should appraisers be given a list of banned and approved words? Should they write lengthier explanations? Let The Appraisal Foundation know your opinion!

An Appraiser’s Point of View

Keven Ewell, an appraiser who owns his own appraisal business, works with DataMaster, and sits on the Utah State Appraisal Board, shared a story about his education in bias detection. He also shared his opinion of the need for the rewrite of Advisory Opinion 16:

When I was a younger appraiser, working underneath a more experience appraiser, I came across a unique home. The color scheme of the walls and carpets was unconventional. Purple clashed with red, vibrant blue clashed with neon pink, and other interesting color choices.

I took my notes from my inspection of the home back to the office and began putting the appraisal report together. I discussed the color scheme with my mentor, expressing distaste for the homeowner’s choices.

My mentor taught me something very valuable that day. He told me that I was using my own bias on what colors were appropriate in a home. He told me that my role was to appraise the home as-is, without my personal twist on the conclusions. After all, someone had chosen those colors because they liked them. It wasn’t my place to pass my own personal judgement on the color schemes.

This story ties into the events of 2020 and 2021 with the accusations of bias in the appraisal industry.

It’s just the nature of where we’re at in the industry. It’s a great reminder for appraisers that even when we have hidden biases, we need to be careful not to cave into them. We have to be more diligent in making sure we’re looking at the data and not using bias in our conclusions.

We all have bias, so be careful not to concede to it. Be clear in your reports. Use unbiased language, thoroughly describe your conclusions, and you should be fine!

Contact The Appraisal Foundation

Wherever you stand on the exposure draft of Advisory Opinion 16, make your voice heard!
You have until March 31, 2021, to respond to The Appraisal Foundation!


Respond via SurveyMonkey: https://www.surveymonkey.com/r/ASBComments

Or via email: asb@appraisalfoundation.org

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Filed Under: appraiser information, General News, In The News, Urgent Bulletin, USPAP

The Impending Doom of the Appraisal Industry

March 5, 2021 by Shauna Hatch Leave a Comment

Is the appraisal industry doomed? An appraiser despairs at his desk.
Is the appraisal industry doomed?

For years we’ve been told “The end is near” for the appraisal industry. We know this isn’t true! We can’t help but wonder why naysayers continue to shout this headline! Appraisal Buzz hosted DataMaster appraisers Jared Preisler, SRA, and Keven Ewell recently to address this threatened “impending doom.”

Join Jared and Keven and hear their thoughts and experiences with the appraisal industry. With over 40 years of experience between the two of them, they have some priceless insights to offer!

They might even give you some hope!

Listen here:

https://www.bigmarker.com/Appraisal-Buzz/The-Impending-Doom-of-Appraisals

Filed Under: appraiser information

Millennial Homebuyers in 2021

February 25, 2021 by Shauna Hatch Leave a Comment

Millennial homebuyers rule 2021!
Millennial Homebuyers Rule 2021

Millennials are Different Than Their Predecessors

Millennial homebuyers are the largest homebuying group in the United States. That makes it important for real estate professionals to understand this group and the impact they had on the 2020 real estate market and the impact they will have on the 2021 market!

After all, if you’re in one of the older generations (the often ignored Gen X; the second-largest home-buying group, the Baby Boomers; the Greatest Generation; or the Silent Generation) you have likely noticed a difference in your business interactions with Millennials as a whole. As appraiser Keven Ewell said about Millennials,

Setting up appointments with Millennials is different. They don’t answer their phones. They use text most of the time and rarely answer emails.

So rather than wishing Millennials would behave like their older and more experienced generations, the older generations should learn how to work with this large, influential group!

Even if you are a Millennial, you still want to understand your cohorts! Understanding the nuances of a group generates ideas for more effective techniques that allow for successful transactions despite generational differences.

Let’s dig into the Millennial homebuyer history of 2020 and see what insights we can find. The more we learn, the more comfortable and successful we will be working with the Millennial!

How Many Millennial Homebuyers Were There in 2020?

First, let’s clarify which age groups I’m talking about when I say “Millennial,” or “Gen X,” etc. This chart shows the breakdown of the different age groups with their corresponding moniker.

The booming real estate market in 2020 solidified the rise of the Millennials. Millennials accounted for about 38 percent of all home purchases in 2020. The Baby Boomers weren’t too far behind at 33 percent, with Generation X much further behind at 23 percent, and the Silent Generation at 6 percent. Clearly, the Millennials are the driving force behind the current home buying market.

Want to see that info in chart form? This chart shows the percentage of total home purchases made by each age group.

How Do Millennials Afford Homes?

Does money grow from trees? A seedling growing from a pile of coins.
Does Money Grow From Trees?

What are Millennials facing as they save to purchase their first home or upgrade to a second home? Homes in the United States aren’t getting cheaper! In the last year their price tags have jumped to levels that worry first-time buyers and would-be upgraders.

In 2020, median home sale price increased 15% year over year to $318,750. This jump hasn’t lowered the percentage of home ownership in the United States though. Percentage of homes which are occupied by their owners was 65.8% in 2020. This rate has stayed relatively consistent since 1960, with homeownership bouncing between the 61-to 65-percent range.

While homeownership rates aren’t dropping as a whole, however, they are dropping among young adults! Between 2010 and 2017, homeownership rates increased only among adults aged 65 and older. Rates for adults 20 to 64 dropped by 3 percent!

Historically, the younger generation has had a lower level of home ownership, however the distance between the younger and older generation homeownership rates has increased! From a 25 percentage-point difference in 1960 to 44 percentage-points in 2017, the difference continues to grow!

It’s no surprise that young generations are struggling to afford homes. The heavy debt burden of owning a home is becoming too much for too many Americans!

To understand what factors influence the ability of the Millennials to afford their first home or a repurchase, let’s look at the factors affecting their age group in particular.

Education

Eighty-one percent of all home buyers have bachelor degrees or higher with similar numbers in the Millennials group. College recruiters surely love this, making it a very convincing reason to get a bachelor’s degree or higher!

A high school diploma or associates degree didn’t stop 28 percent of Younger Millennials and 20 percent of Older Millennials from buying a house though. And one benefit of no college degree, less or no student loan debt!

Student Loan Debt

With college degrees comes lingering debt for almost half of all graduates. Millennials carry a heavy burden of the cost of an American education. Forty-six percent of Younger Millennials reported student loan debt with a median loan balance of $26,000 compared to 38 percent of Older Millennials with a median of $34,000. Only 23 percent of buyers 40-54 had student loan debt with a median balance of $30,000.

This presents a dilemma. Earning a bachelor’s degree or higher gives a statistically higher chance of owning a home. However, with the degree comes debt (at least for 56 percent of all students), and with debt comes a difficult time in buying a first home or upgrading as circumstances change. How to balance this? As Millennials age, their earnings usually increase!

Income

Income obviously plays the biggest role in the ability to buy a home. The median household income of first-time buyers in 2020 was $80,000, up from $68,703 in 2019. (And just a little tidbit, the median age for first-time buyers was 33.)

Buyers between 40-54 had a median household income of $110,900, and buyers 30-39 had a median income of $102,800. With the national median household income at $68,400, it’s a wonder that many are able to afford a home at all. The debt load is becoming unsustainable for many.

The rise in home prices is pushing out lower-income earners. As Lawrence Yun, NAR chief economist said,

Unless the housing supply increases, the future of home ownership for young adults is bleak.

Inventory

Inventory is in short supply in 2021. A row of skinny houses on a busy street.
Inventory is in Short Supply in 2021

Not only do Millennials homebuyers have to figure out how to afford a home, they also have to deal with the sorry state of inventory! We’ve all seen the memes about the extremely low inventory in the housing market in 2021. There isn’t one factor that by itself explains the slim pickings. Multiple factors are contributing to this drought. Let’s examine the culprits!

Finding Another Home

According to Redfin chief economist Daryl Fairweather, Home owners are more reluctant to sell because it will be difficult for them to find another home! Unless they’re moving to an area where homes are cheaper and the home owner can afford to outbid other buyers, it’s not worth the hassle! At this point, many home owners are content to stay settled in their equity-sprouting home and wait out the meteoric rise in rates!

Covid-19

Covid-19. So much can be said about Covid-19! The pandemic has affected the housing industry in a myriad of ways.

Savings

Changes have occurred in work, travel, and social habits during the pandemic. According to a survey of 2,000 millennials by realtor.com, 75 percent said that they had been working remotely since the pandemic began! It comes as no surprise then, that being stuck in a small apartment or home became more and more unappealing. As Millennials spent most of their time during the lockdown in small spaces, they began to take notice of more livable locations. Properties in the suburbs with more room to stretch have become hot commodities.

Many of the 2,000 Millennials surveyed were planning on moving. Sixty-eight percent of those surveyed said they had saved more for a down payment while sheltering in place!

Interest Rates in 2021

Interest rates have been another driving factor behind the low inventory. With rates predicted to rise slightly this year to an average of 3.1 percent, the rise in home prices will likely slow, although they are predicted to continue rising!

First-time Buyer Credit


Many first-time buyers are excited for the proposed $15,000 tax credit for first-time homebuyers. While this credit will help first-time home buyers, there must be inventory for the first-timers to buy! As the construction market begins to pick up speed this year (see the next section on new home construction) and interest rates rise, perhaps the next few years will see a leveling of the housing shortage.

New Home Construction

Coming into 2020, there was already a shortage of 2.5 million units, according to research by Freddie Mac. The pandemic didn’t help, and due to a mix of the high cost of home-building materials, the limited number of lots, costly permits, supply-chain issues, restrictive zoning laws, and a skilled labor deficit, new home construction was unable to take much of a bite out of the elephantine inventory deficit.

New home construction permits rose by 22.5 percent year over year and 10.4 percent month over month in January of this year. While housing starts fell slightly year over year (2.3 percent), housing completions rose 2.4 percent year over year. The hope, of course, is that by the end of 2021 there will be a hefty dent in the housing shortage.

Working With Millennials Homebuyers

An agent handing the keys to a Milennial homebuyer.
Handing the Keys to Your Buyer!

Millennials (and all other first-time home buyers) are facing significant obstacles as they enter the home market. Many are choosing to wait out the market in the hopes that prices will settle and inventory will rise. Yet many Millennials are still choosing to build or buy. As a real estate professional, you will certainly work with many buyers from this generation.

I’ve touched on many of the factors influencing Millennial homebuyers today. You’ll certainly run into other factors as well. Understanding the whys of generations as a whole is helpful for all of us as we move into the future. Good luck on working successfully with the up and coming generations!

Filed Under: Uncategorized

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